Questionnaire: UNISSULA Governance Satisfaction Survey | UNISSULA

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LP3M UNISSULA Quality Assurance Questionnaire

UNISSULA Governance Satisfaction Survey

Code: DOC-TATAKELOLA-2025 • Academic Year 2025/2026

Respondent Identity & Role

Respondent Group

The respondent group is set by the survey target.

Faculty / Work Unit (Optional)

Full Name

Student / Lecturer / Staff ID

Study Program

Select a faculty first to see its study programs.

Institution / Company Name (Partners Only)

Position (Partners/Staff Only)

Gender

Year of Entry / Start of Employment

Phone Number

Email

Quality Assessment Indicators

Section 1: Credibility

No	Statement	Answer Options
No	Statement	1 Very Poor	2 Poor	3 Fair	4 Good	5 Very Good
1.	The leadership selection process at UNISSULA follows established procedures	The leadership selection process at UNISSULA follows established procedures: Very Poor	The leadership selection process at UNISSULA follows established procedures: Poor	The leadership selection process at UNISSULA follows established procedures: Fair	The leadership selection process at UNISSULA follows established procedures: Good	The leadership selection process at UNISSULA follows established procedures: Very Good
2.	The leadership selection process at UNISSULA involves the academic community and relevant stakeholders	The leadership selection process at UNISSULA involves the academic community and relevant stakeholders: Very Poor	The leadership selection process at UNISSULA involves the academic community and relevant stakeholders: Poor	The leadership selection process at UNISSULA involves the academic community and relevant stakeholders: Fair	The leadership selection process at UNISSULA involves the academic community and relevant stakeholders: Good	The leadership selection process at UNISSULA involves the academic community and relevant stakeholders: Very Good
3.	Leaders are able to guide others to consistently uphold values, norms, ethics, and culture	Leaders are able to guide others to consistently uphold values, norms, ethics, and culture: Very Poor	Leaders are able to guide others to consistently uphold values, norms, ethics, and culture: Poor	Leaders are able to guide others to consistently uphold values, norms, ethics, and culture: Fair	Leaders are able to guide others to consistently uphold values, norms, ethics, and culture: Good	Leaders are able to guide others to consistently uphold values, norms, ethics, and culture: Very Good
4.	Leaders have authority and are able to influence their subordinates	Leaders have authority and are able to influence their subordinates: Very Poor	Leaders have authority and are able to influence their subordinates: Poor	Leaders have authority and are able to influence their subordinates: Fair	Leaders have authority and are able to influence their subordinates: Good	Leaders have authority and are able to influence their subordinates: Very Good
5.	Leaders always make quick and sound decisions	Leaders always make quick and sound decisions: Very Poor	Leaders always make quick and sound decisions: Poor	Leaders always make quick and sound decisions: Fair	Leaders always make quick and sound decisions: Good	Leaders always make quick and sound decisions: Very Good
6.	The leadership has a broad and visionary perspective	The leadership has a broad and visionary perspective: Very Poor	The leadership has a broad and visionary perspective: Poor	The leadership has a broad and visionary perspective: Fair	The leadership has a broad and visionary perspective: Good	The leadership has a broad and visionary perspective: Very Good

Section 2: Transparent

No	Statement	Answer Options
No	Statement	1 Very Poor	2 Poor	3 Fair	4 Good	5 Very Good
1.	Policy-making at UNISSULA involves internal stakeholders and is conducted transparently	Policy-making at UNISSULA involves internal stakeholders and is conducted transparently: Very Poor	Policy-making at UNISSULA involves internal stakeholders and is conducted transparently: Poor	Policy-making at UNISSULA involves internal stakeholders and is conducted transparently: Fair	Policy-making at UNISSULA involves internal stakeholders and is conducted transparently: Good	Policy-making at UNISSULA involves internal stakeholders and is conducted transparently: Very Good
2.	UNISSULA’s governance system is implemented in accordance with clear procedures	UNISSULA’s governance system is implemented in accordance with clear procedures: Very Poor	UNISSULA’s governance system is implemented in accordance with clear procedures: Poor	UNISSULA’s governance system is implemented in accordance with clear procedures: Fair	UNISSULA’s governance system is implemented in accordance with clear procedures: Good	UNISSULA’s governance system is implemented in accordance with clear procedures: Very Good
3.	The work program was communicated to all stakeholders	The work program was communicated to all stakeholders: Very Poor	The work program was communicated to all stakeholders: Poor	The work program was communicated to all stakeholders: Fair	The work program was communicated to all stakeholders: Good	The work program was communicated to all stakeholders: Very Good
4.	The results of the work are published for relevant stakeholders	The results of the work are published for relevant stakeholders: Very Poor	The results of the work are published for relevant stakeholders: Poor	The results of the work are published for relevant stakeholders: Fair	The results of the work are published for relevant stakeholders: Good	The results of the work are published for relevant stakeholders: Very Good

Section 3: Responsibility

No	Statement	Answer Options
No	Statement	1 Very Poor	2 Poor	3 Fair	4 Good	5 Very Good
1.	UNISSULA has a clear division of roles, functions, and authority	UNISSULA has a clear division of roles, functions, and authority: Very Poor	UNISSULA has a clear division of roles, functions, and authority: Poor	UNISSULA has a clear division of roles, functions, and authority: Fair	UNISSULA has a clear division of roles, functions, and authority: Good	UNISSULA has a clear division of roles, functions, and authority: Very Good
2.	UNISSULA has clear individual job descriptions	UNISSULA has clear individual job descriptions: Very Poor	UNISSULA has clear individual job descriptions: Poor	UNISSULA has clear individual job descriptions: Fair	UNISSULA has clear individual job descriptions: Good	UNISSULA has clear individual job descriptions: Very Good
3.	UNISSULA has clear standard operating procedures	UNISSULA has clear standard operating procedures: Very Poor	UNISSULA has clear standard operating procedures: Poor	UNISSULA has clear standard operating procedures: Fair	UNISSULA has clear standard operating procedures: Good	UNISSULA has clear standard operating procedures: Very Good

Section 4: Accountability

No	Statement	Answer Options
No	Statement	1 Very Poor	2 Poor	3 Fair	4 Good	5 Very Good
1.	UNISSULA has clear and measurable performance indicators	UNISSULA has clear and measurable performance indicators: Very Poor	UNISSULA has clear and measurable performance indicators: Poor	UNISSULA has clear and measurable performance indicators: Fair	UNISSULA has clear and measurable performance indicators: Good	UNISSULA has clear and measurable performance indicators: Very Good
2.	UNISSULA has a structured control mechanism through its internal quality assurance system	UNISSULA has a structured control mechanism through its internal quality assurance system: Very Poor	UNISSULA has a structured control mechanism through its internal quality assurance system: Poor	UNISSULA has a structured control mechanism through its internal quality assurance system: Fair	UNISSULA has a structured control mechanism through its internal quality assurance system: Good	UNISSULA has a structured control mechanism through its internal quality assurance system: Very Good
3.	UNISSULA has a mechanism for accountability in the implementation of activities	UNISSULA has a mechanism for accountability in the implementation of activities: Very Poor	UNISSULA has a mechanism for accountability in the implementation of activities: Poor	UNISSULA has a mechanism for accountability in the implementation of activities: Fair	UNISSULA has a mechanism for accountability in the implementation of activities: Good	UNISSULA has a mechanism for accountability in the implementation of activities: Very Good
4.	UNISSULA has a tiered and periodic performance accountability report	UNISSULA has a tiered and periodic performance accountability report: Very Poor	UNISSULA has a tiered and periodic performance accountability report: Poor	UNISSULA has a tiered and periodic performance accountability report: Fair	UNISSULA has a tiered and periodic performance accountability report: Good	UNISSULA has a tiered and periodic performance accountability report: Very Good

Section 5: Fairness

No	Statement	Answer Options
No	Statement	1 Very Poor	2 Poor	3 Fair	4 Good	5 Very Good
1.	Appointments of administrative officials at UNISSULA are based on competence and track record	Appointments of administrative officials at UNISSULA are based on competence and track record: Very Poor	Appointments of administrative officials at UNISSULA are based on competence and track record: Poor	Appointments of administrative officials at UNISSULA are based on competence and track record: Fair	Appointments of administrative officials at UNISSULA are based on competence and track record: Good	Appointments of administrative officials at UNISSULA are based on competence and track record: Very Good
2.	UNISSULA implements its compensation and incentive policies appropriately	UNISSULA implements its compensation and incentive policies appropriately: Very Poor	UNISSULA implements its compensation and incentive policies appropriately: Poor	UNISSULA implements its compensation and incentive policies appropriately: Fair	UNISSULA implements its compensation and incentive policies appropriately: Good	UNISSULA implements its compensation and incentive policies appropriately: Very Good
3.	UNISSULA consistently enforces its rules regarding rewards and punishments	UNISSULA consistently enforces its rules regarding rewards and punishments: Very Poor	UNISSULA consistently enforces its rules regarding rewards and punishments: Poor	UNISSULA consistently enforces its rules regarding rewards and punishments: Fair	UNISSULA consistently enforces its rules regarding rewards and punishments: Good	UNISSULA consistently enforces its rules regarding rewards and punishments: Very Good