Questionnaire: Survey on Satisfaction with Business Partners | UNISSULA

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LP3M UNISSULA Quality Assurance Questionnaire

Survey on Satisfaction with Business Partners

Code: DOC-KERJASAMA-2025 • Academic Year 2025/2026

Respondent Identity & Role

Respondent Group

The respondent group is set by the survey target.

Faculty (Optional)

Full Name

Student / Lecturer / Staff ID

Study Program

Select a faculty first to see its study programs.

Institution / Company Name (Partners Only)

Position (Partners/Staff Only)

Gender

Year of Entry / Start of Employment

Phone Number

Email

Quality Assessment Indicators

Section 1: Tangible Evidence

Choose the answer that best fits.

No	Statement	Answer Options
No	Statement	1 Very Poor	2 Poor	3 Fair	4 Good	5 Very Good
1.	UNISSULA has a professional cooperation unit	UNISSULA has a professional cooperation unit: Very Poor	UNISSULA has a professional cooperation unit: Poor	UNISSULA has a professional cooperation unit: Fair	UNISSULA has a professional cooperation unit: Good	UNISSULA has a professional cooperation unit: Very Good
2.	The collaboration process at UNISSULA is easy and fast	The collaboration process at UNISSULA is easy and fast: Very Poor	The collaboration process at UNISSULA is easy and fast: Poor	The collaboration process at UNISSULA is easy and fast: Fair	The collaboration process at UNISSULA is easy and fast: Good	The collaboration process at UNISSULA is easy and fast: Very Good
3.	The UNISSULA cooperation agreement has been drafted in a complete and accurate manner	The UNISSULA cooperation agreement has been drafted in a complete and accurate manner: Very Poor	The UNISSULA cooperation agreement has been drafted in a complete and accurate manner: Poor	The UNISSULA cooperation agreement has been drafted in a complete and accurate manner: Fair	The UNISSULA cooperation agreement has been drafted in a complete and accurate manner: Good	The UNISSULA cooperation agreement has been drafted in a complete and accurate manner: Very Good

Section 2: Reliability

Choose the answer that best fits.

No	Statement	Answer Options
No	Statement	1 Very Poor	2 Poor	3 Fair	4 Good	5 Very Good
1.	The partnership established by UNISSULA has been successfully implemented	The partnership established by UNISSULA has been successfully implemented: Very Poor	The partnership established by UNISSULA has been successfully implemented: Poor	The partnership established by UNISSULA has been successfully implemented: Fair	The partnership established by UNISSULA has been successfully implemented: Good	The partnership established by UNISSULA has been successfully implemented: Very Good
2.	The partnership with UNISSULA has yielded the benefits both parties had hoped for	The partnership with UNISSULA has yielded the benefits both parties had hoped for: Very Poor	The partnership with UNISSULA has yielded the benefits both parties had hoped for: Poor	The partnership with UNISSULA has yielded the benefits both parties had hoped for: Fair	The partnership with UNISSULA has yielded the benefits both parties had hoped for: Good	The partnership with UNISSULA has yielded the benefits both parties had hoped for: Very Good
3.	The partnership with UNISSULA supports the performance of both parties	The partnership with UNISSULA supports the performance of both parties: Very Poor	The partnership with UNISSULA supports the performance of both parties: Poor	The partnership with UNISSULA supports the performance of both parties: Fair	The partnership with UNISSULA supports the performance of both parties: Good	The partnership with UNISSULA supports the performance of both parties: Very Good

Section 3: Responsiveness

Choose the answer that best fits.

No	Statement	Answer Options
No	Statement	1 Very Poor	2 Poor	3 Fair	4 Good	5 Very Good
1.	UNISSULA responded quickly to the cooperation agreement	UNISSULA responded quickly to the cooperation agreement: Very Poor	UNISSULA responded quickly to the cooperation agreement: Poor	UNISSULA responded quickly to the cooperation agreement: Fair	UNISSULA responded quickly to the cooperation agreement: Good	UNISSULA responded quickly to the cooperation agreement: Very Good
2.	UNISSULA is responsive to the interests of its partners	UNISSULA is responsive to the interests of its partners: Very Poor	UNISSULA is responsive to the interests of its partners: Poor	UNISSULA is responsive to the interests of its partners: Fair	UNISSULA is responsive to the interests of its partners: Good	UNISSULA is responsive to the interests of its partners: Very Good
3.	UNISSULA is responsive to its partners' issues	UNISSULA is responsive to its partners' issues: Very Poor	UNISSULA is responsive to its partners' issues: Poor	UNISSULA is responsive to its partners' issues: Fair	UNISSULA is responsive to its partners' issues: Good	UNISSULA is responsive to its partners' issues: Very Good

Section 4: Assurance

Choose the answer that best fits.

No	Statement	Answer Options
No	Statement	1 Very Poor	2 Poor	3 Fair	4 Good	5 Very Good
1.	Partners feel comfortable working with UNISSULA	Partners feel comfortable working with UNISSULA: Very Poor	Partners feel comfortable working with UNISSULA: Poor	Partners feel comfortable working with UNISSULA: Fair	Partners feel comfortable working with UNISSULA: Good	Partners feel comfortable working with UNISSULA: Very Good
2.	Partners feel a sense of mutual trust with UNISSULA	Partners feel a sense of mutual trust with UNISSULA: Very Poor	Partners feel a sense of mutual trust with UNISSULA: Poor	Partners feel a sense of mutual trust with UNISSULA: Fair	Partners feel a sense of mutual trust with UNISSULA: Good	Partners feel a sense of mutual trust with UNISSULA: Very Good
3.	The partners are striving to maintain and strengthen their cooperation in the future	The partners are striving to maintain and strengthen their cooperation in the future: Very Poor	The partners are striving to maintain and strengthen their cooperation in the future: Poor	The partners are striving to maintain and strengthen their cooperation in the future: Fair	The partners are striving to maintain and strengthen their cooperation in the future: Good	The partners are striving to maintain and strengthen their cooperation in the future: Very Good

Section 5: Empathy

Choose the answer that best fits.

No	Statement	Answer Options
No	Statement	1 Very Poor	2 Poor	3 Fair	4 Good	5 Very Good
1.	UNISSULA is sincere in agreeing to the partnership	UNISSULA is sincere in agreeing to the partnership: Very Poor	UNISSULA is sincere in agreeing to the partnership: Poor	UNISSULA is sincere in agreeing to the partnership: Fair	UNISSULA is sincere in agreeing to the partnership: Good	UNISSULA is sincere in agreeing to the partnership: Very Good
2.	UNISSULA understands the needs of its partners	UNISSULA understands the needs of its partners: Very Poor	UNISSULA understands the needs of its partners: Poor	UNISSULA understands the needs of its partners: Fair	UNISSULA understands the needs of its partners: Good	UNISSULA understands the needs of its partners: Very Good
3.	UNISSULA provides friendly and considerate collaboration services	UNISSULA provides friendly and considerate collaboration services: Very Poor	UNISSULA provides friendly and considerate collaboration services: Poor	UNISSULA provides friendly and considerate collaboration services: Fair	UNISSULA provides friendly and considerate collaboration services: Good	UNISSULA provides friendly and considerate collaboration services: Very Good
4.	UNISSULA places a high priority on its collaborative partners	UNISSULA places a high priority on its collaborative partners: Very Poor	UNISSULA places a high priority on its collaborative partners: Poor	UNISSULA places a high priority on its collaborative partners: Fair	UNISSULA places a high priority on its collaborative partners: Good	UNISSULA places a high priority on its collaborative partners: Very Good